RUNNING WELL EXCHANGE POLICY
The Running Well Store Guarantee
Price Match Guarantee
We’ll match a qualifying retailer’s price on any product we currently carry that is currently available in store.
Qualifying products must be:
- An identical match in brand, model, number, color, and size
- Immediately available for purchase at The Running Well Store (not a special order)
- Currently listed and available on a qualifying retailer’s website or in store.
- We track our price matches and will ask you to take a picture or for you to send a screen shot of the lower price.
Exchange Policy
Full Priced items can be exchanged for a store credit for 30 days. All sales final on discounted items.
Online Order Exchange Information
Exchanging an online order is free! Simply email contact@therunningwellstore.com with your order number for instructions on how to exchange your item via snail mail.
Privacy Policy
At The Running Well Store, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or make a purchase online or in-store.
- Information We Collect We collect the following types of information:
- Personal Information: Name, email address, phone number, shipping/billing address, and payment details.
- Order Information: Items purchased, purchase amount, and order history.
- Technical Data: IP address, browser type, device info, and how you interact with our website.
- Marketing Data: Your preferences for receiving marketing communications and your shopping behavior.
- How We Use Your Information We use your information to:
- Process and fulfill orders
- Communicate with you about your order or customer service inquiries
- Send you promotional emails (if you opt in)
- Improve our website, marketing efforts, and customer experience
- Detect and prevent fraud or other illegal activity
- How We Share Your Information: We do not sell your personal information. However, we may share it with trusted third parties to help us operate our business, such as:
- Payment processors (e.g., Shopify, WooCommerce, Stripe)
- Email marketing services (e.g., Klaviyo)
- Shipping providers (e.g., UPS, USPS, FedEx)
- Analytics providers (e.g., Google Analytics)
These third parties are required to protect your data and only use it to perform specific tasks on our behalf.
- Your Choices and Rights
- You may opt out of marketing emails by clicking the “unsubscribe” link at the bottom of our emails.
- You may request access to, update, or delete your personal data by contacting us at contact@therunningwellstore.com
- Depending on your location, you may have additional privacy rights under applicable laws (like the GDPR or CCPA).
- Cookies: We use cookies and similar tracking technologies to enhance your browsing experience and gather analytics data. You can control cookies through your browser settings.
- Security: We take reasonable measures to protect your information, but no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
- Changes to This Policy: We may update this Privacy Policy occasionally. If we make significant changes, we’ll notify you by email or via a notice on our website.
- Contact Us: If you have any questions or concerns about this policy or your data, please contact us:
The Running Well Store
Email: contact@therunningwellstore.com
Phone: 816-500-5037
Address: 6009 Johnson Drive, Mission, KS 66202
