TERMS AND CONDITIONS

The Running Well Store Guarantees

Exchange Policy Information

Any items brought back within 30 days of purchase can be exchanged or returned for store credit.

Holiday Exchange Policy For Items Purchased In Stores:

  • - Purchases made in November and December may be exchanged through the end of January.
  • - Our normal return policy will apply to all purchases made beginning January 1st.

Items Purchase In Store:

  • - You may exchange Merchandise purchased in-store to any open The Running Well Store within 30 days of purchase.
  • - Our exchange policies are always subject to local, state and federal restrictions.

Exchanges By Mail:

  • - You may exchange any Merchandise purchased online to any open The Running Well Store within 30 days of your order date. Alternatively, merchandise purchased online can be exchanged using our return-by-mail option.
  • - Our exchange policies are always subject to local, state and federal restrictions.

To return by mail, please:

  • - Please repack items in sturdy packaging
  • - Please include a copy of your invoice in the packaging
  • - If you do not have your invoice, check your email and reprint the invoice
  • - Please email contact@therunningwellstore.com for a shipping label

    Price Match Guarantee

    We believe your wallet should stay as comfortable as your feet! That’s why we’ll match a qualifying retailer’s price on any product we currently carry that’s ready to roll in-store.

    What Makes a Product a "Qualifying Contender"?

    To be in the running for a price match, the product must:

    • - Be an exact match in brand, model number, color, and size.
    • - Be immediately available for purchase at The Running Well Store (sorry, no special orders).
    • - Be currently listed and available on a qualifying retailer’s website or in-store.

    How It Works:

    We’ll do the legwork, but we might need a little help from you. Snap a picture or send us a screenshot of the lower price—we’ll verify and get you the best deal. Easy as tying your laces! 

    Because here at The Running Well Store, we’re all about keeping you moving forward without breaking your stride...or your budget. 🏃‍♀️

    Terms and Conditions

    Thank you for visiting TheRunningWellStore.com. We have prepared the information below to ensure that your experience on our website is one you’ll want to repeat again and again. The Running Well Store provides this site as a service to its customers. Please note that your use of our site constitutes your agreement to follow and be bound by these terms. If you do not agree to these terms, please do not use this site. Although you may “bookmark” a particular portion of TheRunningWellSTore.com and thereby bypass this agreement, your use of this site still binds you to the terms. Since TheRunningWellStore.com may revise this agreement at any time, you should visit this page periodically to review the terms of your use. Should you have any questions concerning any of our policies, please contact us.

    Legal Information

    This website is expressly owned and operated by TRWS Management, LLC (DBA: The Running Well Store). The mailing address for The Running Well Store is 6008 Johnson Drive, Mission, KS 66202. Unless otherwise noted, all design and content featured on TheRunningWellStore.com-including navigational buttons and images, artwork, graphics, photography, text, and the like-are copyrights, trademarks, trade dress, and/or intellectual property that are owned, controlled, or licensed by TRWS Management (DBA: The Running Well Store). This website in its entirety is protected by copyright and applicable trade dress. All worldwide rights, titles, and interests are reserved. The contents of our website and the website as a whole are intended solely for your personal, noncommercial use. Any use of our website and its content for purposes other than personal and noncommercial is prohibited without the prior written permission of The Running Well Store. Do not reproduce, publish, display, modify, sell, or distribute any of the materials from The Running Well Store. You may, however, download or electronically copy and print any of the page contents displayed on the site, but please remember that these are available for your personal, noncommercial use only. Should you choose to download, copy, or forward any site materials via email, no right, title, or interest in those materials will be transferred to you.

    Limitation of Liability

    Given the unpredictability of technology and the online environment, The Running Well Store does not warrant that the function or operation of this website will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes it available will be free of viruses or other harmful elements. As a visitor to and user of this website, you must assume full responsibility for any costs associated with the servicing of equipment used in connection with the use of our website. As a visitor to and a user of this website, you, in effect, agree that your access will be subject to the terms and conditions set forth in this legal notice and that access is undertaken at your own risk. The Running Well Store shall not be liable for damages of any kind related to your use of or inability to access this website.

    Inaccuracies

    We endeavor to present the most recent, most accurate, and most reliable information at all times. However, there may be occasions when some of the information featured on TheRunningWellStore.com or third-party websites may contain incomplete data, typographical errors, or inaccuracies. Any errors are wholly unintentional and we apologize if erroneous information is reflected in merchandise price, item availability, or in any way affects your individual order. Please be aware that we present our content “as is” and make no claims to its accuracy, either expressed or implied. We reserve the right to amend errors or to update product information at any time without prior notice. In the event an The Running Well Store product is listed at an incorrect price due to photographical error, typographical error or error in pricing information from our suppliers, The Running Well Store shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. The Running Well Store shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, The Running Well Store shall issue a credit to your credit card account in the amount of the incorrect price.

    Availability

    At TheRunningWellStore.com, we go out of our way to select the kind of distinctive merchandise for which the The Running Well Store brand is recognized. Please understand that many of our featured items are offered in limited quantities and, because of their limited availability, stock will not and cannot be refreshed. That means once an item is gone, it may be gone for good and not appear on the website again. When an item featured on TheRunningWellStore.com is no longer in stock, we make every attempt to remove that item from the website in a timely manner.

    Product Information

    The Running Well Store products displayed on the website are available in certain The Running Well Store stores in the United States. The prices displayed on the website, however, are quoted in U.S. Dollars and are valid and effective only in the United States and Canada. Keep in mind, TheRunningWellStore.com does not carry every item that you would find in our stores.

    Pricing

    Most The Running Well Store products displayed on the website are available in select The Running Well Stores in the United States while supplies last. In some cases, web merchandise may not be available in The Running Well Stores. Stores may also have different prices or promotional events at different times. Sale prices on the website are Internet-only specials and do not reflect the pricing of The Running Well Stores.

    Colors

    We have made every effort to display as accurately as possible the colors of our products that appear on the website. However, due to monitor discrepancies, we cannot guarantee that your display of color will be accurate.

    Indemnification

    You agree to indemnify, defend, and hold harmless The Running Well Store, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

    Correspondence

    Although we will make every effort to respond quickly to applicable email messages, TheRunningWellStore.com is under no obligation to respond to all pieces of correspondence received through this site, or to maintain your submitted comments in confidence, or to pay compensation of any kind for your comments or submissions. While we welcome your comments and feedback regarding TheRunningWellStore.com, our merchandise and our services, we do not wish to receive any confidential or proprietary ideas, suggestions, materials, or information via this website or any email connection. Please note that all of your comments, feedback, ideas, suggestions, and other submissions that are disclosed or submitted to our company through TheRunningWellStore.com shall become and remain the property of The Running Well Store. Any such disclosure or submission by you is a declaration of the full release of all proprietary claims and/or intellectual rights regarding your submission. However, we will not use your name in connection with any such materials, information, suggestions, ideas or comments unless we first obtain your permission or otherwise are required by law to do so.